Cases

"We have several advantages and benefits to facilitate our customers’ day-to-day life. The SMS sending is a quick solution to warn them in real time on our services."

With the purpose of improving the relationship with their public, FMU (Faculdades Metropolitanas Unidas) incorporated the SMS delivery service to its students and employees. From the first alert to remind the candidates on the entrance exam date up to the school schedule, grades and communications during the entire term.

The "€œChamar e Ganhar"€ (Call and Gain) is a Band interactive channel that awards prizes and the opportunity of a live participation in the radio station programs. The partnership between One Brasil (a company of the Bandeirantes group) and Supportcomm provide users with a quiz on general knowledge questions.

To each question answered correctly, the participant earns points and improves his or her ranking position. The best-ranked person is then invited to participate in the program and to solve a proposed challenge. If he or she gives the right answer, he or she will receive prizes in the local currency.

Band Voice Portal “Chamar e Ganhar” is a success case and is among the leading time-count programs in the market.

Group-buying sites are already a must in Brazil and now they may be accessed in a direct manner, via mobile phones. Through Vivo Discount Club, a partnership between ClickOn and Vivo, the mobile phone-operator’s customers will be able to enjoy exclusive deals.

Supportcomm has designed this innovative mobile commerce project and supplies all the technological support required by the service. In the Vivo Discount Club, customers receive offer news and multimedia messages via SMS and may enjoy purchasing opportunities on several mobile devices and platforms. The interface is compatible for mobile sites, wap, voice and html5 (optimized for smartphones).

That is another innovation in the mobile market with Supportcomm as a pioneer. It is called sponsored call, through which the user calls an operator number and listens to 15 seconds of selected ads. In exchange of that, he or she gets 1 free minute to speak with anyone he or she chooses, inside the same 11 area code.

The innovation is available for Vivo customers (*4040) and among its advertisers are big retailers and companies in the Brazilian market, such as Itaú, Vivo, Cyrela and Saraiva. With only a few months in operation, the service has already recorded 15 thousand daily calls from users interested in such interaction mode.

Soletrando Mobile is the mobile-phone version of Luciano Huck’s program "Soletrando" section. It is the funniest TV wordplay available for mobile phones. In this game, the user enjoys him- or herself with the game and also makes rank points to apply for weekly or monthly prizes and to a big final prize.

Through Vivo Voice Portal the user may test his or her skill with words on a weekly-subscription service that allows him or her to participate in three challenges. If the user so chooses, he or she may purchase separate challenges to enter the competition.

Vivo Bla bla bla Voice Portal allows you to have both interactivity and fun on the palm of your hand. Its users may listen to jokes, have a daily horoscope and be up-to-date with their favorite soap operas. They may also access news, sports, entertainment and services of interest.

The channel offers countless promotions, such as movie tickets and exclusive prizes. Its main interactivity resource is the chat feature, with chat rooms for up to five persons.

Vivo Voice Portal allows the integration with SMS Technologies and data-download platforms. Through a window with several editors, it provides applications and interactive channels regarding the celebrity world, sports, telemessaging service and a lot more.

Vivo Kantoo (www.vivo.com.br/kantoo/) is the first English course in Brazil that may be attended via mobile phones wherever and whenever the customer wishes. The Mobile Learning service provides short audio pieces in soap format, with interactive exercises and speaking, reading and writing practice training for those who wish to learn and improve their English skills.

Language practice may be achieved in two difficulty levels (basic and intermediate); Vivo Kantoo offers also a quiz with real time feedback and correction features. The cost is charged by a weekly subscription.

In less than a year, the project has been acknowledged as the best case by the Jury Grand Prix at the ”Tela Viva Móvel 2011” award. It has already reached 3 million subscribers.